Ignitia Courseware - Student Progress Displaying as 0% for Some Students

Incident Report for AOP Site

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

Posted Oct 03, 2025 - 19:27 MST

Monitoring

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

Posted Oct 03, 2025 - 14:42 MST

Update

Our team is actively working on a fix for this issue. While progress is being made, some users may experience slowness. We appreciate your patience.

Posted Oct 03, 2025 - 09:30 MST

Identified

Our team has identified the cause of the issue and are preparing to deploy a solution.

We will continue to update progress.

Posted Oct 02, 2025 - 16:06 MST

Investigating

We're currently investigating an issue in Ignitia Courseware where student progress shows as 0% for teachers for some students.

We apologize for the inconvenience and will share updates as soon as possible.

Posted Oct 02, 2025 - 15:43 MST

This incident affected: Ignitia Courseware.