Genius SIS Unavailable - Ignite Christian Academy

Incident Report for AOP Site

Resolved

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.
Posted Oct 30, 2025 - 10:45 MST

Identified

Genius SIS is again unavailable. We are continuing to work with Genius and will update progress.

We will continue to update progress.
Posted Oct 30, 2025 - 10:01 MST

Monitoring

Genius has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.
Posted Oct 30, 2025 - 09:56 MST

Investigating

Students and educators cannot use Genius SIS used for Ignite Christian Academy. We are monitoring progress with Genius on the issue and will update progress until it is resolved.

We apologize for the inconvenience and appreciate your patience.
Posted Oct 30, 2025 - 09:12 MST
This incident affected: Ignite Christian Academy.